Error: Sorry, something went wrong. Try to refresh this page or come back later - when viewing Gift lists

When attempting to load certain Gift Lists in The Raiser's Edge NXT, the error "Sorry, something went wrong. Try to refresh this page or come back later" is received.  Other times, the loading icon is shown, but the list doesn't not load nor is the error received.
Click Chat with Support, reference this article, and provide the following information so we can assist you:   
  • Affected Blackbaud Application Hosting and Application username(s)
  • The exact steps to duplicate the issue (click by click).
  • The name of the Blackbaud application affected.
  • The Tenant ID for the specific NXT database affected

Steps to Duplicate

  1. Log into The Raiser's Edge NXT at https://renxt.blackbaud.com.
  2. Click Lists, click Constituents.
  3. Create a new list, or open an existing saved list.

Environment

 Raiser's Edge
 7.96

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