The request failed with HTTP status 401: Unauthorized. - Failed to render the page. Please check your part settings.

When attempting to update the secure payment template in BBIS two exception occur with three errors per exception:
- The request failed with HTTP status 401: Unauthorized.
- Failed to render the page. Please check your part settings.
- Failed to update template for page 'Donation API Page' (Page ID: 1186; Content ID: 2160; Delivery Channel: 3f6b7ea0-73e8-462b-a075-de89431816a4)
- Failed to update template for page 'Donation API Page' (Page ID: 1186; Content ID: 2160; Delivery Channel: 23b56292-0f3c-43ac-af13-7767ad9d4057)

The IIS logs on my BBIS server show no 401 errors.  There are no entries that appear in the CRMBBPAYTEMPLATE table. 

This issue was specific to one environment and occurred because port 80 access was not available to URLs configured with machine names.  

More information on the root of the problem and the solution that addressed the issue for that environment can be found here:

Steps to Duplicate

1. Go to Administration > Sites & settings > Schedules
2. Click the Update Template button in the Secure payment template update section
3. View the status: Completed with 2 exception

Environment

 Blackbaud Internet Solutions
 4.0

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