Item Details field in Merchandise Receiving Batch exports using System Record ID

In a Merchandise Receiving Batch, the “item details” represent the value of this field, if one exists.  In Altru, in both the Batch view and within Query, the only “item details” field that can be displayed is the actual “name” assigned.  However, when Exporting the results, you can see that the Item Details become the back-end record id from Altru.
Our Product Development team has reviewed this issue, its impact in the software, and the availability of an alternative solution. After careful consideration, we have determined that this issue will not be addressed currently in the Altru software. Product Development will be focusing development resources in other existing areas of the product, as well as new feature development. 

Steps to Duplicate

  1. From Merchandise, click Update Inventory
  2. Click Add, Choose the batch template: Merchandise Receiving Batch
  3. Search and select any Item with Item details
  4. In the Item Details column, the description
  5. Click Export to the right of Save and Close
  6. See that in the excel spread sheet Item Details does not show the time details, but rather the system record id
User-added image

Environment

 Altru Arts & Cultural

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