When viewing emails sent in BBIS, you may see that the transaction numbers state "0" but when opening the transactions we can see a list of numbers"xxx" that have sent. The two numbers may not match up between the transaction numbers and the list. . Also, when comparing these to the marketing effort in CRM, you may see a number of xxx, that is different then number xxx in the transaction list.
We are currently evaluating this issue for a fix in a future service pack
Steps to Duplicate
To see the 0 transactions in BBIS:
1. Log into BBIS 2. Go to Emails > Messages 3. Click on the Stats icon 4. Click the 0 under Transactions 5. This displays a list of transactions - which means the number should not be displaying 0.