Changes to field names do not display correctly on the Volunteer Time Sheets section of a Constituent Record

Changes made in 'Config>Fields>Time Sheet' - 'Display as' do not show on the time sheet headers found on the 'Volunteer>Time Sheet' section of the constituent record, although they display correctly when opening/adding/editing a time sheet. 
This issue is currently under investigation. This article will be updated with a solution as and when one is found.

Steps to Duplicate

  1. Log into the Raisers Edge
  2. Go to Config>Feilds>Time Sheet
  3. Change the 'Display as' for 'Department' to 'Testing'.
  4. Navigate to a constituent record.
  5. Go to the Volunteer tab.
  6. Navigate to time sheet.
  7. Add a new time sheet.
  8. See the field for 'Department' displays as Testing.
  9. Fill in required information and Save and close.
  10. See that the Field name for 'Department' on the Time Sheet section of the Volunteer tab of the Constituent record still displays as 'Department' 

Environment

 Raiser's Edge
 7.96

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.