Revenue Dynamics smart query timing out when attempting to create a Static Selection based off of the query.

When trying to create a Revenue Dynamics smart query it out when attempting to create a Static Selection based off of the query.
We’re currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

 
1. Navigate to the Analysis functional area.
2. Go to Information library.
3. Click the "Add a smart query" Button.
4. Under the constituent query type, locate and select the Revenue dynamics smart query.
5. Chose any date. You can set all the info to the default views on the Parameters tab of the New smart query wizards.
6. Go to the Set save option tab.
7. Click the Create a selection checkbox.
8. Click the Create a static selection Checkbox.
9. Click the "Save" button.
10. Note the results never load and the page eventually times out.

Environment

 Blackbaud CRM
 4.0
 4.0.170

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.