Our online applications feature a checkbox that for the request primary contact that says 'Same as Organization Primary Contact'. When our applicants are clicking this button in our application, the organization primary contact information isn't populating in to the request primary contact. Our applicants then have to type in all their information again. How can I fix this?
This issue is slated to be resolved in a future release of IGAM. In the meantime, the short term solution is to either remove the 'Same as Organization Primary Contact' field from your online applications, or to not check it as the applicant.