CRM Help topics tab is not loading any results when we search for topics

 The CRM help tab docked off to the right of every page loads when you initially click on it, but does NOT load any results when you search for a topic
This issue was addressed by a change to the online help file on 04-05-17 and does not require an application update.  

Steps to Duplicate

1. In CRM click on the help button (blue question mark) on the right of the screen
2. In the search box search for anything realted for CRM
3. See that nothing loads in area

Environment

 Blackbaud CRM
 4.0
 4.0.170 Service Pack 11

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