This error is the result of a momentary connection issue between eTapestry and everydayhero. In order to import the transactions over you can use the Import Now feature within the integration, or wait until the following day when the nightly import will run again. If the import completes successfully the following night, the missed transactions due to the failed import will be added to eTapestry.

To use the Import Now feature to import the missed transactions, follow the steps below:
  1. Click Management in the menu
  2. Click Integrations
  3. Click the Import Now button

If the another import fails and the problem persists, Contact Support and reference this article.