Multiple acknowledgement emails sent when using payment 2.0 with common form

When requiring a fee with a common form in NetCommunity and using a payment 2.0 part. Even with combined acknowledgements merge field set on the acknowledgement email, two acknowledgement emails are still sent after submission. 
We are currently evaluating this issue and will update this article when we have more information.

Environment

 Blackbaud NetCommunity
 7.1

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.