- You are using the same Attribute Import ID for both attributes. These must be unique for each attribute or they can be left blank if this is a new constituent, or new attributes on an existing constituent.
- You are using the wrong headings for Constituent Attribute Description. For example, the Attribute Description should display as “CAttrDesc” instead of the address attribute header sometimes confused “CADAttrDesc”.
- Ensure you are using the appropriate extensions when importing multiple values of the same type. For example, the first set can have a ‘00’ extension in the Import>Fields tab, the second attribute set should have a different set such as ‘01’.
- If step 1-3 do not resolve, there could be an issue with the formatting of your excel sheet. Try copying and pasting the data without formatting into a new CSV file.
Import the additional Constituent Attribute separately using a Constituent>Constituent Attribute import.
Add the additional Constituent Attribute using the Globally Add Records module.