BBIS Email Statistics and Send Status Not Displaying Correctly

All emails being sent through BBIS and Blackbaud CRM only show a status of Processed even after the message is received. When viewing statistics for those messages, all info shows zeros - 0% open rate, clickthrough, etc.
When exporting statistics, opens and clicks appear in the worksheet.
We are currently evaluating this issue for a fix in a future service pack 


 Blackbaud Internet Solutions

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