Donor Retention Analysis (Acquisition and Recapture) is not showing Fiscal Year

Unable to reset Acquisition and Recapture to show/ reset to Fiscal Year instead of Calendar Year
 
We are currently evaluating this issue and will update you as soon as we have more information to share. 
As of 5/01/2017, This issue is now resolved. 

Steps to Duplicate

Screenshots show that the client is noting on the graph that it says : Jan-December
Client would like this to be reset to the Fiscal Year. However, there is no option showing to reset this. 
We have heard from Product Dev. Team that this is a bug currently. 
Client did also supply a screenshot of the fiscal year being accounted for in Configuration as well. 
 

Environment

 Raiser's Edge

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.