- Ensure that Raiser's Edge version 7.93 patch 4 or above is installed.
- Ensure that the Export Format is Comma Separated Values or another Excel document format:
- In the Export, select Tools>Export Options.
- In the Export Format dropdown, select Comma Separated Values (or another Excel document version).
- Click OK.
- Ensure that the field that is being right-clicked corresponds with a column. For example, if Constituent Information>Name is being exported, Name will need to be right-clicked. If Constituent Information is right-clicked, the Column Header option will not be available.
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