• Ensure that Raiser's Edge version 7.93 patch 4 or above is installed.
  • Ensure that the Export Format is Comma Separated Values or another Excel document format:
    1. In the Export, select Tools>Export Options. 
    2. In the Export Format dropdown, select Comma Separated Values (or another Excel document version). 
    3. Click OK.
  • Ensure that the field that is being right-clicked corresponds with a column. For example, if Constituent Information>Name is being exported, Name will need to be right-clicked. If Constituent Information is right-clicked, the Column Header option will not be available.