We are currently evaluating this issue for a fix in a future service pack.
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When viewing the Appeal Performance Report and choosing the option to break down revenue by mailing to view the report. It is not displaying Recurring Gifts and Recurring Gift Payments for appeal mailing.
Article Number: 109901
Products:
Steps to Duplicate
2. Click Add a recurring gift
3. Add a recurring gift with an Appeal
4. Pay the first installment to the recurring gift
5. Post revenue to GL
6. Click the Marketing and Communications tab
7. Click Appeal Performance Report
8. Click the Display options tab
9. Click the checkbox - Break down revenue by mailing
10. Click View Report
11. Proceed to to the page where the appeal mailing is listed
12. Looking at the appeal mailing the total received has not been implemented with the new recurring gift payment
Environment
Blackbaud CRM
4.0
4.0.170.0
