Unable to add or edit a school in Core

Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same.  
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.


User is unable to add a new school, or edit an existing school in Core. 
This is something that must be addressed by Blackbaud. Please Contact Support and reference this article.

Steps to Duplicate

1. In Core > Schools > Schools and Grade Levels
2. Note that no option exists to Add a New School or to Edit a School

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