Error: Internal Server Error (caught exception while handling request: java.lang.NullPointerException)

When saving an email from Outlook to an eTapestry journal entry, if the email has a .msg attachment then eTapestry receives the following error message:

Internal Server Error (caught exception while handling request: java.lang.NullPointerException)
The email can be added manually:

1) Remove the attachment.
2) Add the attachment as a separate journal entry.

We are currently evaluating this issue for a fix in a future release.

 

Steps to Duplicate

1) Open Outlook that has Outlook Integration for eTapestry installed
2) Open an email with a .msg attachment (attach another email to this message)
3) Click Send and Add to eTapestry
5) Choose an account and click 'Save'
6) Error message appears

Environment

 eTapestry

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