Event registrations marked do not register and register when card holder is different but linked correctly

A participant registers for an event that includes a fee. The card holder name is different than the registrant name. When the event registration is in the plugin, the card holder is displayed, but linked to the registrant. After processing the transaction, two participant records are created with the same name. One of the records is marked Do Not Register and the other is Marked Register.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Fill out an event registration form with Registrant A and enter a different name for card holder
  2. Open the NetCommunity plugin in The Raiser's Edge and open the Event Registrations link
  3. Locate the transaction you submitted and note the card holder name is displayed
  4. Link the transaction to the Registrant instead of the Card Holder
  5. Process the Transaction
  6. Commit the Batch
  7. In RE, Navigate to Records>Events
  8. Open the Event Record in question
  9. Click the Participants tab
  • Note: the Registrant Shows twice, once as Registered and once as Do Not Register

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