The word 'Solicitor' in a report title changes to 'Canvasser' upon saving to Favourites

Some users may find that the word 'Solicitor' in a report title is changed to 'Canvasser' when it is saved to the Home page through Favourites. 

We have evaluated this issue as a bug and we have determined it will not be addressed in the program in its current state.  In this case, we believe the risks and challenges outweigh the potential benefit of resolving this issue. We strive to select the most impactful changes and issues to address with each release to accelerate the rate at which we deliver new features while sustaining the highest level of quality for our customers. We would certainly recommend adding this program suggestion to our Ideas Community page.  Our developers check here first when building program enhancements to see what our users are most interested in seeing implemented.

Steps to Duplicate

  1. Go to Reports>Analytical Reports>Comparative Reports.
  2. Create a New Report.
  3. Click to Save and give the report the title 'Testing Solicitor Title' 
  4. Go to Favourites> Add to Favourites
  5. Leave the name unchanged and select a location to save to, then click 'OK'
  6. Close the report.
  7. Navigate to Home and see that the title of the report has changed to 'Testing Canvasser Title'

Environment

 Raiser's Edge

Was this article helpful?