Duplicate Constituent Management Tool Report does not successfully load

When running the Duplicate Constituent Management Tool, the tool will complete and finish. When attempting to view the report of all potential duplicate records, the progress bar never moves and The Raiser's Edge requires a force close. 

We have evaluated this issue and we are prioritizing it along with other potential code changes and will update this article when we have more information. 

Steps to Duplicate

1. Log into The Raiser's Edge
2. Click on Admin > Duplicate Constituent Management Tool
3. Select Individuals
4. Select "Start a new search". Click Start
5. Once the tool has completed successfully, a new window will open. Select File > Preview > Report
6. The report will never load

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