What is the user administration icon?

The user administration is a hosting services icon that enables users who have been added to the admin security group to manage hosting accounts. This includes the ability to create hosting accounts, reset passwords, and disable and enable accounts.

Article Number: 110173

Products:

Education_Edge_EE
Financial_Edge_FE
Raiser_s_Edge_RE

After being granted access to the admin security group, follow the below steps to access the icon.

1. Login to your data center URL:

Boston Data Center: https://login2.blackbaudhosting.com
Orange County Data Center: https://login1.blackbaudhosting.com
Vancouver Data Center: https://appsca.blackbaudondemand.com
EU (Amsterdam) Data Centre: https://login01.blackbaud.net/Citrix/S01Web

2. Click the user administration icon for your selected product:

User-added image

Note: The user administration tool will only launch if Citrix Receiver has been installed on the workstation.

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