Unable to issue a second partial reversal

A partial reversal can be issued for a donation in a Kinterahton event. One a partial reversal is completed, the system doesn't allow a second partial reversal. What happens if you need to issue another partial reversal?

Please Chat with Support. Please have the following information ready:

1. Donor's Name (Supporter ID if available)
2. Event Name
3. Amount of the original donation
4. Amount of the second partial reversal
 

Environment

 Blackbaud Sphere

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