Error: Conversion from string to "[Batch name]" to type 'Integer' is not valid - When committing a BBIS Event Registration Transaction batch

When committing a BBIS Event Registration Transaction Batch, you might get the exception, "Conversion from string to "[Batch name]" to type 'Integer' is not valid".

This occurs when:

  • batch numbering scheme is other than just integer
  • AND Batch separation setting is enabled
  • AND Auto match for a constituent happens
Download and install the latest Service Pack which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.  

Steps to Duplicate

1) In Web Transactions, Edit Event Registration Batch Assignment settings to separate Constituent Updates into a different batch.
2) Add an Event Registration in BBIS using the Event Registration Form.
3) Download the transaction into CRM.
4) In batch, use the Linked constituent field to search for and find the constituent record.
5) Validate the batch.
6) Commit the batch.
7) Notice the commitment fails with exceptions.
8) Open the batch and notice the exception, "Conversion from string to "[Batch name]" to type 'Integer' is not valid".

Environment

 Blackbaud CRM
 4.0
 4.0
 4.0.173.0, (Service Pack 13)
 4.0.172.0

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