I need to unlock a reviewer's account

A reviewer has locked themselves out of their reviewer account. This will unlock their account have them reset their security questions.

Article Number: 110245

Products:

  • GIFTS_Online
An administrator can unlock the reviewer.

1. Log into GIFTS Online as the administrator
2. Click on Action in the upper right tool bar
3. Click on Reviewers Portal
4. The Reviewers Portal opens now click on the Administrator option
5. Click on the Locked users section and find the user that is locked out and click on unlock

Steps to Duplicate

Reviewer goes to the reviewer website login page and tried to log in and fails to supply the correct information multiple times

Environment

 Firefox;Internet Explorer
 Gifts Online

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