Error: Invalid administrator credentials as AdminUsername and AdminPassword POST parameters when adding new users via User Creation Web Service API

Blackbaud Intnernet Solutions is capable of creating users on the fly via a web service call. Users encounter Error: Invalid administrator credentials as AdminUsername and AdminPassword POST parameters when adding new users via User Creation Web Service call.  Approximately half the time, the web service complains that the Admin user password and/or username are invalid.
 
 
We're currently evaluating this issue for a fix in a future patch or service pack.  

Steps to Duplicate

Steps to duplicate:
  1. Open this URL in web browser
  2. https://sc10dbbecwb02.blackbaud.global/SMP_IS_40/user-creation-web-service-test
  3. Enter First Name, Last name, username, Password and confirm password
  4. Enter an email address that ends in @blackbaud.com
  5. Check the box to skip signup transaction
  6. Click Run
  7. Notice Result 1
  8. Enter a different unique First Name, Last name, username, Password and confirm password
  9. Enter a different email address that ends in @blackbaud.com
  10. Click Run
  11. Receive error

Environment

 Blackbaud Internet Solutions
 4.0

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