Cannot see the NetCommunity option in Raiser's Edge group privileges options

When adding privileges for a group in Raiser's Edge security settings the NetCommunity option is not available. The following symptoms may also be exhibited in Raiser's Edge.
  • Users that belong to this group are unable to access the NetCommunity plugin in Raiser's Edge. 
  • The NetCommunity tab on constituent records is not present
  • NetCommunity criteria are not available in constituent queries
We are currently evaluating this issue and will update this article when we have more information.


 Blackbaud NetCommunity

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