Error: Run-time error '339': Component 'RICHTX32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid when in IGAM

When I'm in IGAM, I click on an application's view URL and get the error - Run-time error '339': Component 'RICHTX32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid.
You will need to reinstall Igam.
  1. Navigate to the NPO network share (usually mapped to the N: drive) – My Computer > N:
  2. Explore into the folder GIFTS > Setup
  3. There will be a setup.exe file in this folder.  Run that and go through the installation wizard.
runtime error.png

Environment

 Windows 7 (32-bit);Windows 7 (64-bit)
 IGAM v5.5
 FIMS

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