We are currently evaluating this issue and will update this article when we have more information. In the meantime: if your newly created password contains bracket characters such as < or >, the password will cause an error to throw and you will not be able to log in.

The easiest way past this is to prompt the system to help reset your password by clicking 'Forgot Password?', which will guide you through the steps to get back into GIFTS Online.

If you need additional assistance, please contact Blackbaud GIFTS Support at 877-704-3343 or create a case through PowerMe Portal and we will be happy to assist further.