- Go to Tools > Internet Options
- Open the Security tab
- Select Trusted sites, then click on the Sites button
- Look for https://renxt.blackbaud.com ( or https://fenxt.blackbaud.com) in the list of websites, highlight it and click remove.
Secondly, ensure that Access to data sources across domains is disabled in the IE Security Settings:
- Go to Tools > Internet Options
- Open the Security Tab
- Click on the Custom level button
- Under Miscellaneous, ensure the Access data sources across domains option is set to Disable
- Click the gear icon in the top right corner of the window, or click the Tools menu in the toolbar
- Select Compatibility View Settings.
- If the text field has Blackbaudhosting.com listed, highlight it and click remove
- Click Close.