Blank page or 'Oops! Something went wrong' error when loading NXT via Internet Explorer 11

When logging into The Raiser's Edge or The Financial Edge NXT, users notice that the application does not load when accessing from Internet Explorer.
This may manifest as a blank screen, or as the error pictured below
Opps! Something went wrong. Green bird with broken wing image.

Opps! Something went wrong. Green bird with broken wing image.

Article Number: 110301

Products:

Blackbaud_com
Financial_Edge_NXT
Raiser_s_Edge_RE

Remove renxt.blackbaud.com from the trusted sites on Internet Explorer:

Go to Tools > Internet Options
Open the Security tab
Select Trusted sites, then click on the Sites button
Look for https://renxt.blackbaud.com in the list of websites, highlight it and click remove.

Secondly, ensure that Access to data sources across domains is disabled in the IE Security Settings:

Go to Tools > Internet Options
Open the Security Tab
Click on the Custom level button
Under Miscellaneous, ensure the Access data sources across domains option is set to Disable

Third, Remove Blackbaudhosting.com from your Compatibility Settings:

Click the gear icon in the top right corner of the window, or click the Tools menu in the toolbar
Select Compatibility View Settings.
If the text field has Blackbaudhosting.com listed, highlight it and click remove
Click Close.

Environment

Browser Internet Explorer

Browser Version Internet Explorer 11

Affected Product Raiser's Edge

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