The new event registration form does not send Acknowledgement emails if not including email address on the event form

The new event registration form does not send acknowledgement emails unless you mark email as a required field. 

We're currently evaluating this issue for a fix in a future release.  

Workaround: require the email field on the registration form or use the event registration form (classic).

To do this, extend the "Options" section for the event and scroll down to where you can include and require the email address on the event registration form. 

Steps to Duplicate

1) Create an event in BBCRM.
2) Navigate to BBIS.
3) Create a new part using the new event registration form. 
4) Add the event from BBCRM. 
5) Add a payment option using the default confirmation screen. 
6) View the event registration page.
7) Add the Quantity of 1 to individual. 
8) Click Continue.
9) Enter your First and Last name. 
10) Click the Use this as my billing information check box. 
11) Enter all fields on the Payment 2.0 Page. 
12) Submit registration. 

The user does not receive an Acknowledgement email. 


 Blackbaud CRM

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