This can happen when the team does not have a Coach added.  To add a Coach:
  1. Go to onCampus > People > Athletic.
  2. Select Manage Coaches.
  3. Search for the team.
  4. Click Add (New).
  5. Search for and select the Coach.
  6. Click Next.
  7. Select if they are the Head coach, and any other roles they may need.
  8. Click Save & Exit.