Perhaps the best and most useful resource we have to assist with answering questions about Blackbaud Grantmaking (GIFTS Online) is our online help, which can be accessed right from the Blackbaud Grantmaking dashboard after you log in. Please follow the instructions below to access this tool.
1. Launch and log into your Blackbaud Grantmaking (GIFTS Online) site 2. Once logged in, click the drop-down arrow next to the greeting message (Welcome, <user name>) 3. Once the drop-down arrow is clicked, a series of options appears > Click the right-most option labeled 'Help' 4. This will launch a pop-up window for Blackbaud Grantmaking Web Help > From here, you can search for the topic of your choice using the search bar