1. Launch and log into your Blackbaud Grantmaking (GIFTS Online) site
2. Once logged in, click the drop-down arrow next to the greeting message (Welcome, <user name>)
3. Once the drop-down arrow is clicked, a series of options appears > Click the right-most option labeled 'Help'
4. This will launch a pop-up window for Blackbaud Grantmaking Web Help > From here, you can search for the topic of your choice using the search bar