With Raiser's Edge NXT, organizations can track prospect information on the Prospect Management tile. There may be times when a user notices that there is no option to select the "Change Status" or "Edit Details" for constituents.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
1. Log into Raiser's Edge NXT web view 2. Search for an existing constituent record with no prospect information present 3. On the constituent profile the Prospect Management tile will display as No Prospect Information Found 4. The Change Status and Edit Details fields are not present