I'm trying to consider an application and I'm receiving an error: Error occurred while processing question. How can I fix this application?

I'm trying to consider an application in GIFTS Online, but I receive an error each time I try to consider the application. The error says:

Application[xxx]: Application was not considered successfully. Error: Error occurred while processing question "". [System Error #zzzzzz].

What can I do so that I can consider this application?

 

Article Number: 110527

Products:

  • GIFTS_Online
This error message is normally caused by a data issue pertaining to a specific question in the application. In this case, please note that the application ID, the question causing the error, and the system error number are all subject to change.

Please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information. Please provide the full error message, and especially the application ID and question throwing the error.

Environment

 Gifts Online

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