Nothing Happens When Clicking Gift > Split Gift in a Gift Batch

In a gift batch, when I select Split Gift from the tool bar, no window opens. When I click the Split Gift icon in the batch, the window opens normally.

Article Number: 110577

Products:

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This can occur if the name given to the Gift field in Config > Business Rules > Gift Options > General Options > Gift Long Description has more than 4 characters.

Instead, use the Split Gift icon in the batch to access Split Gift information if a longer Long Description is needed for gifts.

Steps to Duplicate

Open a gift batch.
In the tool bar, go to Gift > Split Gift.
No window opens.

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