I'm trying to update the due date on a requirement and I'm receiving an error: The Grantee Portal failed to update. Please re-submit your request.

I'm a GIFTS Online user in the United Kingdom and I'm trying to update the due date on a requirement. When I click to update the due date, I receive an error. The error reads:

Error Message:
Please Respond

The Grantee Portal failed to update. Please re-submit your request.

Due Dates were not updated on the IGAM server.
The Id of the Logged Exception is xxxxxx.

This doesn't occur every time I try to update the due dates but I'm unable to update the requirements.
We are currently evaluating this issue in GIFTS Online that stems from an issue converting the dd/mm/yyyy date format to mm/dd/yyyy. It is slated to be resolved in a future release.

Should you receive this error, please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information. . When submitting a case, please be sure to provide the full contents of the error message and the ID of the requirement(s) which you are trying to update..

Environment

 Gifts Online
 Yes
 6.5
 All sites were updated on 5/13/2017

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