An organization contacted me saying they submitted a request, I wanted to see if I could get an update on the grant request that I made for them this year? The tracking number is #### I don’t see a request from the <ORGANIZATION>. Any idea where the request is?
A misplaced request can be found in this way:
1. If you have the Application ID look in your historical records and check when you considered it. 2. Do an organization search and find all related requests that match the day you considered the application or 1. Perform an activity full search for Class/Type = History/Considered Application and look for the date it was considered.
This should allow you to locate the application and provide an update to the applicant