A misplaced request can be found in this way:

1. If you have the Application ID look in your historical records and check when you considered it.
2. Do an organization search and find all related requests that match the day you considered the application
or
1. Perform an activity full search for Class/Type = History/Considered Application and look for the date it was considered.

This should allow you to locate the application and provide an update to the applicant