My applicant is receiving an error: The requested URL was rejected. Please consult with your administrator. Your support ID is: when trying to submit their application.

I have an applicant who is trying to move to another page in their application or trying to submit the application and they are receiving an error. The error reads:

The requested URL was rejected. Please consult with your administrator. Your support ID is: 3438499251805341469

The ID changes, but the rest of the error message continues to stay the same thing and my applicant cannot submit. How can I resolve this?
This error message normally indicates that Blackbaud's appwall has blocked the application. In order to resolve this, please provide the full error message and the support ID provided that your applicant is receiving to Blackbaud support.

Please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information.
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Environment

 Gifts Online

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