Difference between totals in Query and in NXT Analyse

The results of a database view Action query contain a higher number of records than when the same criteria fields are applied on NXT webview when using Fundraising -> Analyse and selecting the Actions tab.  If Lists is used instead, the correct number of records from the database view query is returned.  The missing Action can be seen on the constituent's record while in NXT webview.  Other Actions on this constituent's record appear in the search successfully.

 
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Log in to NXT webview and select Fundraising -> Analyse, then click on the Actions tab.
2. Add the appropriate filter criteria.
3. Note the number of individual records returned.
4. Access database view and create Action query based on same criteria.
5. Note the total number of records is more than what shows in NXT webview.

Environment

 Raiser's Edge
 7.96

Was this article helpful?