What has happened in this case is that the application has gotten stuck in 'printer friendly' mode. We at Blackbaud Support can help you fix this. Please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information, and provide us with the following information:

  • The tracking number of the application
  • The applicant's email address (the one they use to log in to the grantrequest site)
Once we have that information, we can fix the application from our end.