How do I setup a new user

I need to set up a new user for our GIFTS online
In order to set up a new user account for GIFTS online the Designated Support contact - DSC - will need to contact BlackBaud Customer Support at 877-704-3343 or create a new case through Customer Portal  at with the following information:

1. New user full name
2. Email address
3. Telephone to contact the new user
4. The User Group they would like to add them to.

Let us know if you the password needs to be sent to the New User or the DSC.

This information will be sent to the Service Desk department and  may take 1 - 2 business days to set up the account.


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