Dates are incorrect for Pledge payments in Online Express

The Day/Month fields are transposed for pledge payments in Online Express. If an Online Express pledge was made on the 8th May then the day (08) and the month (05) get swapped and The Raiser's Edge installment shows the first installment of the 1st September.

 
We are currently evaluating this issue and will update this article when we have more information.  If you are experiencing this issue, click Chat with Support and reference this article.

Environment

 Blackbaud Online Express

Was this article helpful?