Attachment Doesn't Delete in RE NXT

When deleting an attachment in RENXT, the Deleting... animation never completes. If clicking elsewhere in the page, the animation stops and the attachment is still there.

Note: If the page is reloaded, the attachment has deleted as intended. 
 
We are currently evaluating this issue and will update this article when we have more information. 

In the meantime, reload the page to confirm that the attachment has been deleted as desired. 

Steps to Duplicate

  1. Open a constituent record in RE NXT. 
  2. If necessary, add an attachment to the record. 
  3. Click the ellipsis next to the attachment. 
  4. Select Delete. 
  5. Are you sure? Yes. 
  6. Deleting... will process indefinitely. 
  7. Refresh the page, and see that the attachment has deleted. 

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