Average Cost of Goods stays at $0.00 on our Merchandise Sales Report

 If you add merchandise with a $0 cost, the average cost of goods may appear as $0.00. Also, you will see this number when you run the Merchandise Sales Report.
We are currently evaluating this issue, and we will update this article when we have further information.

Steps to Duplicate

  1. Click the Merchandise Tab > Click Add Merchandise.
  2. Fill out the necessary fields. Leave cost blank. Note: It doesn't matter if you enter a quantity in now or not.
  3. Click Save
  4. In your merchandise item, click the green arrows next to the item you made. Click Edit.
  5. Enter a cost and Retail Price. Make sure the cost is lower than the retail price.
  6. Click Save
  7. On the merchandise item, notice that the average cost field doesn't update.
  8. Go to Sales>daily sales, and sell some of the merchandise.
  9. In Merchandise, click and run the Merchandise Sales Report.
  10. See that the Cost of Sales field doesn’t update and stays at $0.00.

Environment

 Altru Arts & Cultural

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