Error: Runtime error when editing requirements of a degree on students' requirements tab

When editing a student's degree requirements on the requirements tab, users may receive Run-time error '0' . After the errors, stripes appear across the screen.

Run-Time error '0'

Abnormal termination of BBElastic: 1 Interface reference(s) were not removed
Interfaces for the following objects still exist:
Object

Abnormal termination of BBElastic: 3 Interface reference(s) were not removed
Interfaces for the following objects still exist:
Object
Object
Object

Article Number: 110922

Products:

Education_Edge_EE

We are currently evaluating this issue and will update this article when we have more information

Steps to Duplicate

Open a student's record
Click on the requirements tab
Right click on a requirement > Click Edit requirement > Users may receive an error

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!