When we migrated to Blackbaud Grantmaking (GIFTS Online), our user IDs used to be displayed as the first/last initial in lowercase. Since migration, these are now in all caps. Can we revert this to display user IDs in lowercase as we use the User ID field as a merge field in reports?
There is no means currently to allow for lowercase User IDs in Blackbaud Grantmaking (GIFTS Online) - these values must be kept in capital letters for data integrity purposes.
What we suggest to our users is to use the merge field <<Staff_Name>> in place of User ID within your reports.