Please note that there is no way to reply to the emails originating from GIFTS. The 'mail@grantapplication' address is the domain address our mail servers use and do not allow replies as the email that is displayed is usually to let the person know that it is a safe sender and there is no receive box attached to that address.

It would be a good idea, perhaps, to include a note in those emails in IGAM saying "do not reply to this email - if you have any questions please reach out to [staff email address]"