Free events show as paid in Status field

You have an event registration form in NetCommunity. The event units are free. When reviewing the participants in The Raiser's Edge, you see the Status field shows Paid. You want to know why a free event shows a status of paid.

Alternatively, you may notice any status within this field and you want to know why it is there.
The Status field does not integrate with NetCommunity at all. If you're seeing a status on this field, it was added somehow in The Raiser's Edge. It may have been manually or through some type of batch process.

Here is a link to our integration guide which covers which fields integrate.

Steps to Duplicate

Raiser's Edge>Event>Participant Tab>Status Column

Was this article helpful?