Error: The section could not be loaded. Unable to load data list. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. - When loading a Direct Marketing Effort Data list.

After Importing a Direct Marketing effort that contains 300+ Segments the user was unable to to review the segments int he Direct Marketing Effort because of the error message: The section could not be loaded. Unable to load data list. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
We're currently evaluating this issue for a fix in a future release.
 

Steps to Duplicate

1) Navigate to the Import functional area
2) Import the Direct Marketing effort file
3) Navigate to the Direct Marketing effort
4) Notice that you receive the error when loading the page, error: The section could not be loaded. Unable to load data list. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Environment

 Blackbaud CRM
 4.0
 4.0.215

Was this article helpful?