A user receives an error when trying to place a donation in AngelPoints
There was an error creating the donation. Please contact tech support to report the issue. (NFG-001)
This error means that the operation is rejected for invalid partner credentials, invalid source IP, or other reason. The NGO (party you are donating to) should check with Network For Good (NFG) if this occurs.The NGO can also check if NFG has the correct IP addresses whitelisted if this occurs, it is the most common cause of this issue.